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Urgent Care

Our Urgent Care Team provides a rapid response service to support carers and prevent the breakdown of a caring situation, which could otherwise lead to a hospital, hospice, or care home admission.

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Urgent care support at home

Professional Access Only

This time-limited service can currently only be accessed by health or social care professionals.

Urgent Care

The service is designed to reduce the level of disruption and distress by providing high-quality care for people with care needs and their families in their own homes during times of crisis, or emergency.

Comprehensive Care

Our team of highly trained staff can assist with both practical and personal care tasks, including medication management, nutrition, hydration, and support with daily living and safety.

Palliative & End of Life Care

Providing families with practical and emotional support when caring for a loved one at the end stages of life.

Collaborative Care Planning

Our Team of experienced care managers will work with families and health professionals involved in their loved one's care, to determine a safe outcome for them and their family.

Comprehensive Monitoring and Review

Our service involves regular monitoring of the situation, consideration of other services involved, and conducting regular reviews.

Accessible

Available to carers and their dependents aged 18 and above, Our Urgent Care Team will aim to provide day or night support to meet the need of the family.

Common Questions
  • Q What is not deemed to be an emergency?
  • Q Do staff need a bed?
  • Q What support will staff provide to my loved one?
  • Q Can I prebook night support?
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